- Permanent, Beloeil
- 55000 to 70000 / year depending on experience
- Flexible schedule + DPSP
Our client is redefining the customer experience! As the number one distributor of Clover payment terminals for 6 years, they’ve built their reputation on honesty, professionalism and a commitment to exceptional customer support.
What really sets them apart? Their team, their culture of excellence and their large, glass-fronted offices that light up every working day!
If you’re looking for an environment where innovation meets well-being, where people are at the heart of everything we do, and where every day offers you the opportunity to make a difference, then you’ve come to the right place.
They are in a period of great growth and are looking for people like you: dynamic, passionate and ready to join a team that never stops.
Why choose Notre client?
A bright, modern environment: Work in modern glass offices, where natural light creates an atmosphere conducive to inspiration and productivity.
Flexibility and well-being : Enjoy flexible arrival and departure times for a better work-life balance. You can also take advantage of the Telus Santé program for you and your family.
True team spirit: Join a passionate, caring team ready to support you in your professional growth.
A management team that takes the well-being of its employees to heart: Organized activities, clothing provided, treadmills and, above all, open ears that listen to everyone.
Attractive remuneration: Competitive salary, with paid overtime, because we recognize everyone’s efforts.
Many other benefits, such as a defined-benefit pension plan.
Brief summary of your duties:
Data entry (new customers – contracts).
Take calls and e-mails from customers to answer their questions. Whether for remote technical support, billing questions or any other assistance needs.
Follow up with customers on billing issues.
Act as a bridge between Fiserve and customers to facilitate certain procedures.
Become an expert on Clover products and their particularities (training provided).
Profile required:
You have at least 3 years’ experience in coordination and administration.
Customer service is a strength for you and you are patient.
Suite office technology, CRM system, payment terminals an asset.
Bilingual French and English: A must!
Conditions of employment :
Type of employment : Full time (40 hr week) in person
Schedule : Monday to Friday, day shift